Government Digital: The Quest to Regain Public Trust - Paperback
by Alex Benay (Author)
Governments all over the world are consistently outpaced by digital change, and are falling behind.
Digital government is a better performing government. It is better at providing services people and businesses need. Receiving benefits, accessing health records, registering companies, applying for licences, voting -- all of this can be done online or through digital self-service. Digital technology makes government more efficient, reduces hassle, and lowers costs. But what will it take to make governments digital?
Good governance will take nothing short of a metamorphosis of the public sector. With contributions from industry, academic, and government experts -- including Hillary Hartley, chief digital officer for Ontario, and Salim Ismail, founder of Singularity University -- Government Digital lays down a blueprint for this radical change.
Alex Benay is the Chief Information Officer of the Government of Canada. Previously, he was the President and CEO of the Canada Science and Technology Museums Corporation (now called Ingenium -- Canada's Museums of Science and Innovation). He is also the author of Canadian Failures: Stories of Building Toward Success. He lives in Ottawa.
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