The Performance Management Playbook: 15 Must-Have Conversations to Motivate and Manage Your People - Paperback
by Hedda Bird (Author)
Highly Commended Award - People, Culture & Management Book at the 2022 Business Book AwardsThe Performance Management Playbook takes the stress out of managing people. This practical book coversthe must-have conversations from daily feedback to annual pay reviews; from dealingwith poor performance to setting challenging expectations.With 15 conversation guides to improve yourconfidence in managing performance, numerous activities to make you and yourteam less stressed, happier and more productive, as well as toolkits to helpyou improve performance now, no matter what appraisal process your organisationhas in place, this book makes it easy to dip in and develop great performanceconversations specific to the challenges you face.Learn from 25 real world examples: from global and local organisations; from 100employees to over a million; from sectors as varied as financial services, transport, technology, central and local government, TV production, mining, healthcare and construction.The Performance Management Playbook will help you move from anxiety-ridden one-off appraisals to morerewarding regular and meaningful conversations about performance.
The Performance Management Playbook takes the stress out of managing people. This practical book coversthe must-have conversations from daily feedback to annual pay reviews; from dealingwith poor performance to setting challenging expectations.
With 15 conversation guides to improve yourconfidence in managing performance, numerous activities to make you and yourteam less stressed, happier and more productive, as well as toolkits to helpyou improve performance now, no matter what appraisal process your organisationhas in place, this book makes it easy to dip in and develop great performanceconversations specific to the challenges you face. Learn from 25 real world examples: from global and local organisations; from 100employees to over a million; from sectors as varied as financial services, transport, technology, central and local government, TV production, mining, healthcare and construction. The Performance Management Playbook will help you move from anxiety-ridden one-off appraisals to morerewarding regular and meaningful conversations about performanceHedda Bird is Founder and Managing Director of 3C Performance Management Specialists, which has grown from start-up about 18 years ago, to become a leading specialist in performance management, with a client list ranging from Global Financial Services, FTSE 100 Business, Universities, Central and Local Government, the NHS and many more.
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